Back when I heard about the Pom Pom Purin Cafe in 2014, I absolutely knew that I would have to visit it the next time I went to Japan. I am not a huge Sanrio fan (I prefer San-x characters!) but Purin has always been one of my characters from their collection. He’s an adorable dog shaped like a Flan (or pudding, I guess :c ) who wears a caramel beret?! What is there not to like?
Anyway, last summer I finally got my chance to visit the Pom Pom Purin cafe in Tokyo!
The atmosphere at the Pom Pom Purin cafe is relaxing, adorable, and perfectly decorated. Because the cafe isn’t very big, there is a ticket system to get in. The cozy space feels very inviting, and along the walls there are cute little murals of Purin and friends! Absolutely everything in this space is decorated with the cute custard dog, including your place mat, coaster, and menu!
Food & Menu
As I mentioned above, the menu and food are all Purin themed. There are quite a few options available, and most of them are reasonably priced. They also have a gift set of purin pudding bowls, that are reusable and have his face printed on the glass. Very cute!
I got a cute Curry bowl shaped like Purin’s face, and a Almond Milk with a Purin made out of the whipped cream, and my friend got the rice with nachos. They were almost too cute to eat, and looked just like the photo! The flavor was a bit bland though, which is why I’m giving it a 3 out of 4 stars.
Ratings: Both and
Going to the Pom Pom Purin Cafe was absolutely at the top of my list of things to do in Japan, so it really was a disappointment when I got there and the level of service wasn’t up to my expectations. I don’t speak great Japanese (though I’m still learning) but I know how to at least order from a menu and nearly every other theme cafe experience I’ve had has been a delight.
The Positive: When we first arrived to the cafe early that morning to get a ticket, the young lady who was passing out tickets very patiently answered our questions and helped us to understand when we’d need to return for a seat. Additionally, the young lady who brought us to our table was very pleasant, as were the women who worked at the shop counter.
The Negative: After being seated, myself and my companion had to wait nearly 45 minutes just for our order to be taken, despite watching nearby tables (who came in after us) order and receive their meals quite quickly. After trying to politely flag down our waitress three times, my companion eventually stopped another server, who then sent the girl back over to (grumpily) take our order. What was supposed to be a relaxing one hour lunch ended up being a bit more stressful than anticipated, and honestly put a damper on the whole experience.
I really love Pom Pom Purin, and I hope that in the future I can go back and have a better experience. The decorations are delightful, the food is cute (if a bit underwhelming in flavor) and I really enjoyed the chance to relax while surrounded by one of my favorite characters. I’ve heard from other friends that they had a really nice time when they went, so I want to give this cafe another shot. It is always possible our waitress had a rough day, and just wasn’t up to dealing with people who aren’t fluent in Japanese, so perhaps the next time I go the experience will be a bit better!